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The accurate, reliable, and timely handling of service of process is critical to reduce the business risks of default judgments and non-compliance. In article 1 we covered the vital role a registered agent plays in processing service of process, enabling corporations to manage them effectively.
In this second article, we summarize the end-to-end SOP management process, breaking it down into four key steps. In these steps, we examine some of the key requirements for each of these areas to provide a flexible and streamlined SOP management process:
STEP 1: SERVICE OF PROCESS INTAKE
A Registered Agent initially engages in managing service of process through intake. Effectively, the agent should have an in-person intake capability, which provides the following key benefits:
In addition to processes served on the Registered Agent, corporations also receive processes directly – either served at corporate headquarters or other places of business. A Registered Agent can consolidate processing of corporate-served and agent-served service of process, streamlining service of process management. To achieve effective consolidation, the Registered Agent should have a variety of intake options for managing direct served SOPs, including standard mail, File Transfer Protocol (FTP), portal upload, fax and Email.
STEP 2: HANDLING AND MANAGEMENT
After Intake, the Registered Agent handles and manages service process which can be surprisingly complex. It includes:
STEP 3: DELIVERY and ACKNOWLEDGEMENT OF RECEIPT
The Registered Agent next delivers the service of process to the corporation, and the corporation acknowledges receipt. In this step, the agent should be capable of a variety of options, to meet each corporation’s needs, including:
A critical step to reduce the risk of a corporation missing served documents is acknowledgement. The Registered Agent should make acknowledgement flexible, making it easy as possible for the corporation, based on workflow and environment. Some needed acknowledgement methods include:
STEP 4: CLOUD STORAGE AND REPORTING
The Registered Agent, in a final step, stores services of process, has a system of access and a reporting system for served documents and processes. The agent’s key capabilities required here include:
Download the full article for more information on the role of the Registered Agent in managing Service of Process (SOP), a critical part in your business risk mitigation strategy.
Learn how to determine if your Registered Agent has the qualities needed for your custom Service of Process needs. Contact a representative at 855-316-8948 (toll-free USA).
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Related articles in the series include:
• Business Risk Mitigation: Choosing the Right Registered Agent
• Streamlining the Wage Garnishment Process with Payroll Vendor Integration
• Key Criteria to Help Identify the Right Registered Agent
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